Privacy Policy

Last Update: October 25, 2026

1. Introduction

Welcome to Planet Brand Agency. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, including our website, marketing campaigns, and SMS communications. By using our services, you agree to the terms outlined in this Privacy Policy.

2. What Personal Information is Collected

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Company or business name

  • Communication preferences

  • Any other information you voluntarily provide through forms, chat, or email

3. How Personal Information is Used

We use your personal information for the following purposes:

  • To respond to inquiries and deliver our marketing and creative services

  • To schedule and confirm appointments or consultations

  • To send service updates, promotions, newsletters, and campaign information

  • To comply with legal or contractual obligations

  • To analyze and improve our services and overall client experience

4. Who Personal Information is Shared With

We may share your personal information with:

  • Trusted third-party service providers (e.g., CRM platforms, SMS gateways, or project tools)

  • Legal or regulatory authorities, if required by law

  • Team members or contractors involved in delivering services to you

We do not sell or rent your personal information to third parties for marketing purposes.

5. SMS Communications & Consent

By providing your phone number and opting into SMS communications, you consent to receive messages related to service appointments, promotional offers, and marketing updates. Your SMS consent is not shared with third parties for marketing purposes.

  • Message and data rates may apply

  • Message frequency may vary

  • You may opt out at any time by texting “STOP”

  • For help, text “HELP” or contact us directly

6. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or misuse. These include:

  • Secure encryption for data transmission

  • Limited access to personal data by authorized personnel only

  • Compliance with applicable privacy and electronic communication regulations

7. Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal data, subject to legal obligations

  • Opt out of promotional communications at any time

  • Withdraw SMS consent by replying “STOP” to any message

To exercise your rights, please contact us using the information provided below.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We encourage you to review it regularly to stay informed about how we protect your information.

Contact Information
Address: 151 NW 11 St Suite W101, Homestead, FL 33030
Email: info@planetbrandagency.com
Phone: (305) 204-6377